Rustic Industrial Christmas Trees - Built To Last

Simply wipe your shelves with warm water and a soft cloth, cleaning up any spills as soon as they occur.

Avoid using harsh multi-surface cleaners or sprays, as these can damage the protective layer and dull the finish.

To keep the wood nourished and looking its best, apply a light coat of furniture oil every few months. This helps maintain the timber’s natural lustre and reinforces its long-term protection.

We’ll match genuine like-for-like products only. We verify that the item matches our build quality, materials, and craftsmanship before confirming a price match.

For more information, click here.

What must match:

• Wood type & grade (e.g., reclaimed, structural, solid timber).
• Board thickness & overall build quality.
• Leg design, material, thickness & finish.
• Dimensions & proportions.
• Finish type (stain, sealant, oil).
• Handmade vs mass-produced manufacture.
• Delivery & warranty terms included in the price.

We reserve the right to determine whether a product is truly like-for-like.

We stand behind the build quality of our furniture. Our Lifetime Guarantee covers manufacturing faults in the metal frame and timber tops (excluding outdoor furniture).

Covered

• Defects caused by workmanship or materials.

Not Covered

• Normal wear and tear.
• Natural wood movement.
• Scratches, stains, pet damage.
• Poor maintenance or unauthorised repairs.

Conditions

• Valid for the original purchaser only.
• Proof of purchase and clear photos may be required.
• You may be asked to return the item for inspection.

Delivery

We deliver to all UK mainland addresses. Delivery times are estimates — stock items usually leave sooner, while made-to-order shelves may take a little longer depending on workload and finish.

Your shelves and brackets will be individually wrapped to ensure safe arrival but will be sent together in one parcel wherever possible. Larger shelving units or multi-shelf sets may arrive in separate parcels due to size and weight, but we’ll always dispatch them together.

All deliveries are kerbside and require a signature on arrival. You’re responsible for moving items into your property and installing them safely.

Stock items are usually dispatched within 7 days; made-to-order pieces may take longer (delivery times are estimates only).

For locations outside the UK mainland, please contact us for a custom delivery quote.

Returns

You may return items within 14 days of delivery under the Consumer Contracts Regulations, provided they are unused and in their original condition and packaging.

Return shipping is the customer’s responsibility unless the item is faulty or incorrect. Refunds are processed within 14 business days of receiving returned goods.

Custom-made or personalised items — including shelves made to specific sizes or finishes — are non-returnable unless faulty.

Please note that reclaimed timber may feature cracks, splits, dents, paint marks or branding — these are natural characteristics, not defects.

For any queries about delivery or returns, please get in touch with us by clicking here.