Frequently Asked Questions

Find Answers To All Your Questions

How is the furniture delivered?

Some of our furniture is delivered in separate peices and requires a small amount of assembly. The delivery dropdown on each product gives a detailed description of whats requited. If you have any questions please contact us.

How long will my furniture take to arrive?

We aim to dispatch our products within 1-2 weeks. You will be informed of estimated delivery times after payment is made. You will be given any tracking numbers, delivery date and time from our third party delivery service. more infomation can be found in our terms of service. Any further questions please contact us. Terms of Service

How much is delivery?

All our furniture and accessories are delivered for FREE!

Will I need to assemble my furniture?

Our smaller items, including side tables and the CUBE range arrive preassembled. Our other ranges are supplied with instructions and require a small amount of self-assembly.

Can I collect from your showroom?

Of course, but you would need to arrange a date and time with us prior to collection by emailing us at chunkmonkeyuk@gmail.com. You can find us at:

 

How do I look after my Furniture

All our timber products are sealed with 2 coats of industrial-grade hardwax oil. Any furniture oil or wax may be applied to our wood tops to increase protection or enhance the sheen. All spillages must be wiped up immediately and washed with warm water. Avoid harsh cleaning agents as these will degrade the hardwax oil finish.

What's the difference between C24 timbers and Reclaimed Scaffolding boards?

Our EXTRA and EXTREMELY Chunky furniture utilizes C24 structural timbers, which are approximately 45mm and 70mm thick. C24 indicates the highest grade of wood, reducing the likelihood of twisting and splitting. Our reclaimed scaffolding boards are 38mm thick and possess all the character associated with their life outside on a building site, which is impossible to duplicate. Both timbers have the option to be stained, with the scaffold boards also having the option to be left in a natural/raw state.

 

What's the difference between Chunk ONE and Chunk TWO?

Chunk ONE offers a sleek trapezoidal steel leg design, while Chunk TWO features splayed legs, providing uninterrupted space for a chair.

 

What's the difference between EXTRA Chunky and EXTREMELY Chunky

EXTRA Chunky utilizes C24 structural timbers, which are approximately 45mm thick. Our EXTREMELY Chunk boards are 70mm thick and come in the same three stains.

 

What does our lifetime guarantee cover?

Our lifetime guarantee covers the structural integrity of all our furniture. That means if anything ever fails due to how it was built—joints, fixings, or frame—we’ll repair or replace it. We build every piece to last a lifetime, and we stand behind that with zero fuss. More details about this can be found on our Terms of Service.

How long is your furniture guaranteed for?

All of our furniture is covered by a lifetime structural guarantee. That means if anything ever goes wrong due to how it was built, we’ll make it right. We stand by the craftsmanship and materials that go into every piece, because quality should last a lifetime.

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